Frequently Asked Questions

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Contact Agency Elephant

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Email: info@agencyelephant.com

Agency Elephant is ideal for anyone who has an existing database of past customers or is looking to bring in a rush of brand new prospects. In both examples, Agency Elephant mission is to quickly and measurably increase our client's conversions. Our services work extremely well whether it is working with a b2c company or b2b businesses. Either way, Agency Elephant is here to maximize every possible avenue of your marketing and follow up. Whether that be through inbound / outbound calls, SMS, Email or Ringless Voicemails.


We have set up our service as a month-to-month system which means no long term contracts, however we do not offer refunds or a money-back guarantee. So if after a month or two you already feel you have all the new prospects you need… then simply contact our customer support team and cancel your account. But we feel very confident that once you leverage the massive marketing advantage that Agency Elephant will provide you and your business… you'll never want to leave!


You can contact our customer service support team by simply clicking the link HERE. Our reps will do their absolute best to respond and answer your question within 24 hours. You can also Chat with us LIVE by clicking the "Live Support" icon on the lower right corner of any page within your Agency Elephant backoffice. Keep in mind this is where you would send general topic questions such as resetting your login details or updating your billing information. See the next question below regarding tech support.


If at any point you have a question or challenge figuring something out with your Agency Elephant tools, resources or marketing campaigns… submit your questions by clicking HERE. Our team does it's absolute best to answer your tech support questions as quickly as possible. (Average response time is usually within a 2 hour period.) You can also Chat with us LIVE by clicking the "Live Support" icon on the lower right corner of any page within your Agency Elephant backoffice.


As of right now, we are not offering bulk discounts. As was stated earlier, our services are set up on a month to month basis to provide the ultimate in flexibility for our clients.



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